Message Routing
Your name and contact details, captured during Sign Up, help assign each message to the correct record automatically.
General questions
Estimated reply window
Submit via Sign Up for routing
Connect with Our AI Trading Specialists
Our premium platform channels inquiries through the details you provide on the Sign Up page. This hub offers clear guidance on what to include to ensure your message lands in front of the right team without delay.
General Contact Information
Direct contact channels aren’t listed here. For consistency and record-keeping, inquiries are processed through the Sign Up flow using the details you provide.
What to Include
Share a clear topic, a brief description, and any relevant page reference to streamline handling.
Data Privacy
Our privacy and cookie practices are explained in the policy pages linked in the footer.
Connecting via Sign Up
To reach Ireland national trading platform, complete the Sign Up form and submit your details. After submitting, reply to the follow-up message to share your topic and any necessary context.
Step 2
Share Context
Use the follow-up channel to append your topic, relevant page, and a concise description.
Step 3
Await a Reply
Our representatives respond within the listed hours; volume may influence exact timing.
Response Windows & Availability
We strive to reply within 1–2 business days. Weekdays exclude weekends and holidays. During peak periods, response times may extend.
Operating Days
Mon–Fri
Requests are processed on standard business days.
Typical Turnaround
1–2
First replies usually arrive within 1–2 business days.
Quality of Requests
Clear
Clear topics and context reduce the need for follow-ups.
Submit Inquiries via Sign Up
For efficient handling, submit your details through the Sign Up page. This ensures consistent communication aligned with our policies.
